System Status

Real-time monitoring of all MacraSMS services. Updated every 60 seconds.

All Systems Operational

Current Service Health

Live status of core MacraSMS infrastructure components.

SMS API Gateway

RESTful API endpoint for sending messages

Operational

Dashboard & Analytics

Web dashboard, reports, and account management

Operational

Safaricom Route

Direct carrier connection to Safaricom network

Operational

Airtel Route

Direct carrier connection to Airtel network

Degraded

Telkom Route

Direct carrier connection to Telkom network

Operational

Database Cluster

Message storage, balances, and user data

Operational

90-Day Uptime History

Historical availability for critical services over the past quarter.

SMS API Gateway99.97%
Dashboard & Analytics99.99%
Safaricom Route99.95%
Airtel Route99.82%
Telkom Route99.91%
Database Cluster99.99%

Recent Incidents

Timeline of service disruptions and resolutions.

Resolved Airtel Route Intermittent Failures
July 18, 2026 · 14:30 EAT
We detected elevated failure rates on the Airtel direct route affecting approximately 8% of messages sent between 14:30–16:45 EAT. Messages were automatically rerouted through backup paths with no customer action required.
16:45 EAT — Resolved: Airtel confirmed resolution of upstream routing issue. All systems returned to normal operation.
15:10 EAT — Investigating: Engineering team identified intermittent timeouts on Airtel SMSC connection. Failover activated.
14:30 EAT — Detected: Automated monitoring flagged increased error rates on Airtel route.
Resolved Scheduled Database Maintenance
July 12, 2026 · 02:00–04:00 EAT
Planned maintenance window for database cluster optimization. SMS API remained fully operational during this period. Dashboard experienced brief read-only mode from 02:15–02:30 EAT.
04:00 EAT — Completed: Maintenance finished ahead of schedule. All services verified operational.
02:00 EAT — Started: Maintenance window began as scheduled.
Resolved Telkom Network Congestion
June 28, 2026 · 09:00–11:30 EAT
Telkom experienced nationwide network congestion due to unexpected traffic surge. Delivery latency increased to 30–90 seconds for Telkom-bound messages. No messages were lost; all were delivered upon network recovery.
11:30 EAT — Resolved: Telkom network stabilized. Latency returned to normal levels.
09:00 EAT — Monitoring: Elevated latency detected on Telkom route. Team monitoring carrier updates.

Scheduled Maintenance

Upcoming planned maintenance windows.

API Infrastructure Upgrade

Server hardware refresh and TLS certificate rotation. Zero-downtime deployment expected.

Aug 5, 2026 · 01:00–03:00 EAT

Dashboard Feature Release

New analytics widgets and export functionality. Brief UI refresh may occur.

Aug 15, 2026 · 22:00–23:00 EAT